Resume

BSBA, 3.4 GPA:

•  Information Systems & Technology: Network Engineering Specialization. Also participated as Secretary of Information Systems and Project Management Professionals Group.

Internships:

• Interned at Huntington Ingalls Industries in Nuclear Overhaul department building databases for the quality team in order to prevent injuries and accidents from happening. One project included making a Lessons Learned database.

Dedicated to delivering effective solutions and assisting customers in troubleshooting their Zero Trust networks and environments with Cloudflare products, including the WARP client, IdP integrations, and Cloudflare Tunnels. These tools enable remote access to internal resources, enhancing overall security for users

Conducting applications diagnostics to investigate and resolve problems and provide technical support for automotive dealer's multi-advertising solution for automotive and also assisting other support members.

Duties involved supporting Real Estate brokers and agents in the set up of their SaaS platform which included administrating their website backend, CRM, email campaigns and other integrations.

Assigned with the tasks of providing IT and automation support to office and manufacturing plant which includes supporting network devices, workstations, servers, VMs, HMI screens and PLCs.

Accepted into Leadership Development Program and tasked with managing a team of U-verse premise technicians who install and repair U-verse services and DirecTV in commercial and residential building.